Shipping Policy
A Legal Disclaimer
Effective Date: April 21, 2025
We strive to ensure timely and secure delivery of all Heartsy Workplace Solutions™ products.
Digital Products
All digital products (assessments, courses, toolkits) are delivered electronically via email or platform login credentials within 1 business day of purchase.
If you do not receive access or login information, please contact us at support@getheartsy.com.
Physical Products
We ship physical products (e.g., books, merchandise) within the U.S. and select international locations.
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Processing Time: Orders are typically processed within 2–3 business days.
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Delivery Time: Standard shipping takes 5–7 business days for U.S. orders. International delivery times vary by location.
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Shipping Costs: Calculated at checkout based on location and weight.
We are not responsible for delays caused by carriers, customs, or incorrect addresses provided at checkout. If your order arrives damaged, please notify us within 7 days of receipt for a resolution.